Terms of Service

Operator and service

H3 Max App is operated by Zhixiong Yang, an individual seller. Contact support@h3maxapp.com. Use of this digital service requires agreement to these terms and our Privacy Policy. You must be at least 18 and have authority to use your submitted materials.

Models, inputs and outputs

H3 Max App is independent of the model developers. MiniMax H3 Max is fal’s post-trained variant of MiniMax H3; Seedance 2.5 is developed by ByteDance. Generation routes use fal or Kie as disclosed in the workspace. Their availability, safeguards and applicable usage terms affect generation. We do not guarantee a particular result, speed, resolution or exclusive ownership of AI outputs.

You retain your existing rights to inputs and grant only the permission needed to process them for your request. Obtain copyright, likeness and other necessary permissions before uploading. Review outputs before publication, including third-party rights and whether synthetic content needs to be identified.

Accounts and permitted use

Keep your credentials secure. Report unauthorized access to the support email. Do not bypass safety checks, payment controls, quotas or another user’s access restrictions.

The following generated or submitted content is prohibited:

• Pornography, sexually explicit content and NSFW sexual content, including non-consensual sexual material or undressing edits.
• Graphic violence or gore, glorification of violent harm, or material facilitating real-world violence.
• Hate speech, dehumanization, or targeted abuse based on protected characteristics.
• Child sexual abuse material (CSAM), sexualization of minors, or other content that exploits or endangers children.
• Deceptive or non-consensual deepfakes, identity or face swaps, impersonation, scams or fraudulent endorsements.
• Copyright or trademark infringement, unlawful use of another person’s likeness or private information, and unlawful goods or services.

Content checks, reporting and enforcement

Real generation requests require automated prompt screening; a blocked, uncertain or unavailable check must not proceed to a model. Model-provider safety checks also apply. These checks do not guarantee that every violation will be detected.

Report suspected prohibited content or abuse to support@h3maxapp.com, with the asset or project identifier, a description, and relevant rights or consent information. Do not email unlawful material. We review reports and may request evidence, stop requests, restrict access, or remove offending assets. Repeated or serious violations may result in account termination. You can use the same email to ask for review of an enforcement decision.

Subscriptions and credits

When payments open, current prices and quotas are shown on the plans page and the final checkout. Waffo Pancake handles payment processing as Merchant of Record; we do not store full card numbers or card security codes. Applicable tax and the final currency/amount are disclosed before authorization.

Plans cover the displayed monthly or annual period. During the pilot, automatic renewal is disabled. Annual payment covers twelve monthly credit allocations, not immediate access to the full year’s credits. Plan credits expire at their allocation expiry and do not roll over. Additional credit packs require an active subscription to purchase and remain valid for 365 days from purchase. Credits are service units, not money or transferable stored value. Eligible credits are consumed by earliest expiry, then oldest issuance.

Review each generation or chat quote before approval. An approved request reserves credits. Cancellation may not stop a supplier job already submitted. Confirmed unbilled failures return reserved credits; uncertain supplier acceptance or billing can require reconciliation and manual review.

Cancellation and refunds

Cancel future renewal through account billing. Cancellation normally takes effect at the paid period end. It does not reset an existing credit pack’s expiry. Contact support if the online cancellation flow fails.

For a wholly unused purchase, contact support within seven days to request a full refund. Include your account email and order reference, never card details. Consumed credits and completed billable generation are normally not refundable. Duplicate charges, unauthorized transactions, proven service or billing errors, and mandatory consumer rights remain eligible for review regardless of this general policy. Approved refunds reverse the related credits or access so the same purchase cannot be spent again.

Privacy, changes and liability

We use your data as described in the Privacy Policy. We may suspend unsafe or unavailable features and will communicate material changes through the site or account contact channel. Services and AI outputs are supplied as available; mandatory consumer rights and liability that cannot lawfully be excluded remain unaffected.

For account closure, privacy requests, billing disputes or questions, contact support@h3maxapp.com.